Cancellation and No-Show Policy
As a client, it is imperative that you are fully informed of your total payment due at the commencement of session. Please find below a breakdown of our policy:
Payment Information:
- It is important for clients to be fully aware of their total payment due at the beginning of each session.
Late Cancellation Fees:
- If a session is missed due to a cancellation less than 24 hours in advance, fee of $25 will be charged to the card on file.
- Sessions will last 30-60 minutes depending on the appointment type, and if a client arrives late, the session must still end on time.
No-Show Fees:
- Failure to attend a scheduled appointment without adequate notice will result in a $50 fee for the no-show, and repeated no-shows will lead to the termination of therapy.
- Clients will be charged a $50 no-show fee if they are more than 15 minutes late for their appointment.
Cancellation Policy:
- We request at least twenty-four (24) hours' notice for any cancellations to avoid incurring no-show costs.
Clients agree to this policy by signing our credit card authorization form when making their initial appointment request at our practice. We hope that this breakdown provides you with a clear understanding of our payment policy.