(Updated 2024) 

​

Agreement to Terms

By initiating or continuing services with The Therapy Corner Counseling & Consulting, PLLC, you acknowledge that you have read, understood, and agree to these Terms & Conditions. These terms govern the provision of all clinical, telehealth, and related administrative services.

​

Scope of Services

Orivay provides outpatient mental health services, which may include psychotherapy, clinical consultation, assessment, and telehealth services when appropriate.

Services are not intended for emergency or crisis intervention and do not replace inpatient, medical, or emergency psychiatric care.

No specific outcomes are guaranteed as therapy is a collaborative and individualized process.

​

Therapeutic Relationship

The therapeutic relationship is a professional, voluntary relationship limited to clinical services.

It does not extend beyond the therapeutic context and does not constitute any other type of personal, social, or business relationship.

Either party may discontinue services at any time, subject to the termination terms outlined herein.

​

Appointments and Attendance

Appointments are scheduled in advance and reserved exclusively for the client.

Clients are expected to attend sessions on time. Late arrivals may result in reduced session time, with the full session fee still applicable.

Repeated cancellations, missed appointments, or failure to attend may result in suspension or termination of services.

​

Fees and Payment

Clients agree to pay all fees associated with services rendered.

Payment is due at the time of service unless otherwise arranged in writing. Accepted payment methods will be communicated prior to services beginning.

Outstanding balances must be resolved in a timely manner. Failure to maintain payment obligations may result in suspension or termination of services.

Additional services (e.g., documentation, letters, extended communication, or administrative tasks) may incur additional fees.

​

Cancellations and No-Shows

A minimum of 24 hours’ notice is required for cancellations or rescheduling.

Missed appointments or late cancellations may be subject to a fee, except in cases of emergency or at the clinician’s discretion.

​

Telehealth Services

Telehealth services may be delivered via video, phone, or other approved electronic platforms.

By participating in telehealth, you acknowledge and accept:

• The possibility of technical disruptions or connectivity issues

• Limitations in clinical assessment due to remote communication

• Inherent privacy and security risks of electronic transmission

You are responsible for ensuring you are in a private, appropriate setting during telehealth sessions.

​

Electronic Communication

Electronic communication (including email, text messaging, or similar platforms) is not guaranteed to be secure or confidential.

Such communication may be used only for administrative purposes such as scheduling or cancellations.

Clinical concerns, therapy content, or emergencies must be addressed during sessions or through appropriate emergency services.

Response times for electronic communication are not guaranteed.

​

Confidentiality

All client information is treated as confidential in accordance with applicable laws and ethical standards.

Confidentiality may only be broken in the following circumstances:

• Risk of serious harm to self or others

• Suspected abuse or neglect of a child, elder, or dependent adult

• Court order, subpoena, or other legal obligation

Where legally permitted, clients will be informed prior to disclosure.

​

Client Responsibilities

Clients agree to:

• Provide accurate and complete information relevant to treatment

• Participate actively in the therapeutic process

• Attend scheduled appointments consistently

• Follow payment and cancellation policies

• Communicate relevant changes in circumstances or contact information

​

11. Emergency Services

Orivay does not provide emergency or crisis services.

In the event of an emergency, you agree to contact:

• 911, or

• Your nearest emergency department, or

• A local crisis hotline

​

12. Technology and Security Risks

While reasonable precautions are taken to protect confidentiality, electronic communication and telehealth involve inherent risks, including but not limited to:

• Unauthorized access in rare circumstances

• Technical failures or service disruptions

• Reduced ability to fully observe non-verbal communication

By using these services, you acknowledge and accept these risks.

​

13. Termination of Services

Either the client or clinician may terminate services at any time.

Clinician-initiated termination may occur due to, but is not limited to:

• Lack of clinical benefit

• Non-attendance or repeated cancellations

• Non-payment of fees

• Ethical, clinical, or safety concerns requiring referral

When appropriate, termination will be discussed in advance and referrals to other providers will be offered.

If no appointment is scheduled for three consecutive weeks without prior arrangement, services may be considered discontinued.

​

14. Governing Agreement

These Terms & Conditions constitute the full agreement between the client and Orivay regarding services provided.

They are governed by applicable laws and professional ethical standards in the jurisdiction where services are rendered.

​

15. Acknowledgment

By initiating or continuing services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.