(Updated 2024) 

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Purpose of This Policy

This Privacy Policy explains how The Therapy Corner Counseling & Consulting, PLLC, collects, uses, stores, and protects your personal and health-related information. It applies to all services, including in-person therapy, telehealth, and electronic communication.

By engaging in services, you acknowledge and agree to the practices described in this policy.

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Information Collected

In the course of providing services, the following types of information may be collected:

• Personal identification information such as name, date of birth, and contact details

• Clinical and mental health information shared during sessions

• Treatment notes and clinical records

• Billing and payment information

• Communication records related to scheduling and administrative matters

• Information shared through telehealth platforms or electronic communication systems

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How Information Is Used

Your information is used solely for legitimate clinical and administrative purposes, including:

• Providing psychotherapy and related clinical services

• Coordinating care and treatment planning

• Managing scheduling, billing, and administrative tasks

• Complying with legal, ethical, and regulatory requirements

• Responding to lawful requests when required

Your information is never sold, rented, or used for marketing purposes.

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Confidentiality of Information

All personal health information is treated as confidential and protected under applicable privacy laws and ethical standards.

Information may only be disclosed in the following situations:

• With your written consent

• If there is a risk of serious harm to yourself or others

• If abuse or neglect of a child, elder, or dependent adult is suspected

• If required by court order, subpoena, or legal mandate

When legally permitted, you will be informed before any disclosure occurs.

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Electronic Communication and Telehealth

Electronic systems such as video sessions, phone calls, email, and messaging platforms may be used for services.

While safeguards are in place, electronic communication is not fully secure. By using these services, you acknowledge and accept risks such as:

• Possible unauthorized access in rare circumstances

• Technical failures or disruptions

• Reduced privacy depending on your environment or device

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Telehealth Privacy

Telehealth services are provided using reasonably secure platforms intended to protect confidentiality.

You are responsible for ensuring you participate in sessions in a private and secure location.

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Record Keeping and Storage

Clinical records are maintained in accordance with legal, ethical, and professional standards.

Records may be stored electronically and/or in secure physical formats. Appropriate safeguards are used to protect against unauthorized access, alteration, or disclosure.

Records are retained for the period required by law.

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Client Rights

You have the right to:

• Request access to your records, subject to legal and clinical limitations

• Request corrections to inaccurate information

• Receive information about how your data is used

• Withdraw consent for certain services where applicable

Requests may involve reasonable administrative procedures or fees.

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Minors

When services are provided to minors, parents or legal guardians may have legal rights to access portions of treatment information.

Confidentiality will be balanced with legal requirements and the minor’s therapeutic needs.

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Data Security

Reasonable administrative, technical, and physical safeguards are used to protect your information.

However, no system can guarantee absolute security, especially in electronic environments.

By engaging in services, you acknowledge and accept these limitations.

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Third-Party Services

Third-party platforms may be used for scheduling, telehealth, billing, or record management.

These providers maintain their own privacy policies and security standards, which may apply when their systems are used.

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Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws, technology, or practice procedures. Updated versions will be made available when applicable.

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Acknowledgment

By receiving services from The Therapy Corner Counseling & Consulting, PLLC, you acknowledge that you have read, understood, and agree to this Privacy Policy.